Why join Home Credit Vietnam?

With spectacular growth in Vietnamese market since 2009, Home Credit Vietnam has created thousands of job opportunities and attracts a large pool of young, talented people every year.

With focus on four core values in business operation:

Home Credit brings you not just a job but also a full foundation of career orientation to self complete both in work and in personal life.

Joining Home Credit Vietnam will be an opportunity to build a professional, dynamic and effective working manner in a fast, open and challenging but lots of opportunities working environment.

At Home Credit we focus on people, our training, development chances and internal engagement activities via a transparent workflow and process, plays an important role for the sustainable development of each individual in particular and contributes to the overall success of the company.

If you are an entrepreneurial, motivated, career- oriented who desire to succeed and want to be recognized, JOIN US IN OUR AMAZING JOURNEY TOGETHER.

Become a part of Home Credit Team

Hot Jobs in September

Technical Specialist

Location HCM

JOB DESCRIPTION

  • Collection call center support, prevent and trouble-shooting. Identify the issue, incident and report/contact other parties for solution
  • Participate in test relating to call center and test scenarios writer.
  • Collecting the business requirements, support for suggesting changes for improvement.
  • To be in charge Campaigns/calling list management and develop report.
  • Communicate with relative department on technical/process and perform process to support activities.

Contact: Ms. Trang Le
Email: trang.lhm@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 15514

 

JOB REQUIREMENTS

  • Bachelor degree in IT major is preferred
  • At least 1 year experience in IT support
  • Able to do issue analysis, trouble-shooting to support and resolve incident in applications
  • Understand the enterprise IT architecture practices, application integration
  • Fluently in English (speaking and writing)
  • Advanced skill of Microsoft Office
  • Have Oracle skill is preferred

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent

JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

CRM Genesys Supervisor

Location HCM

JOB DESCRIPTION

  • Lead a Genesys team which plays a role in L1 support with issue identification & troubleshooting, root cause analysis, solution verification and measurement of post improvement implementation
  • Manage dialling campaigns, call lists, agent groups, agents, skills in Genesys
  • Create real-time call traffic templates in CCPulse such as campaign, dialler agents, call list penetration…
  • Create call center performance reports in SQL for monitoring and enhancement purposes
  • Cooperate with agent dialler team for requirement assessments, process reviews and business result improvements
  • Define goals and KPIs for calling strategy and optimize productivity of operators
  • Other ad-hoc task assignments

Contact: Ms. Trang Le
Email: trang.lhm@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 15514

 

JOB REQUIREMENTS

  • University degree in IT or related fields
  • Good knowledge of CTI/Telephone infrastructure, routing strategies, inbound & outbound campaigns, outbound processes, SIP, OCS, VOIP…
  • Be able to do multi tasks, set priorities, work under pressure and provide on job training
  • Having demonstrated experience in driving results and coordinating activities to solve problems across multi-functional/diverse teams; and leading with high energy and a positive attitude
  • Experience in the same or similar positions in Call Center is preferred
  • Experience in Genesys CTI, Genesys Administration, WDE, IWS, GQM, voice bot, IVR… is advantage

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent

JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

CRM Credit Card Portfolio Supervisor

Location HCM

JOB DESCRIPTION

Credit Card portfolio results

  • Monitor credit card business performance based on actual report & data
  • Perform ad-hoc analyzing for business decision
  • Make sure final results on time and on budget.

CRM activities

  • Continuously work on the improvement of existing CRM processes and establish new ones as the portfolio of clients and products will grow.
  • Analyze the portfolio growth potential or fixing issue.
  • Training people and invests considerable time into training and development with the support of Credit Card Portfolio Manager

Credit Card products & 3rd party cooperation

  • Assist Credit Card Portfolio Manager on design and roll-out of Credit Card product sales & 3rd party cooperation

Reporting & Control

  • Monitor the result of the implemented process and measurement for product and client portfolios.
  • Deliver company priorities by understanding the context (the company status, financials, funding, competition, brand, etc.)

Credit Card team development

  • Assist  Credit Card Portfolio Manager to develop team member
  • Maintain & enhance team engagement

 Contact: Mr. Tri Dong 
 Email: tri.dl@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 15516

 

JOB REQUIREMENTS

  • Great English
  • Has experience with a leading team
  • Possess necessary technical skills relevant for credit card management
  • Has knowledge about Sales, Portfolio, Loyalty, Digital and Credit Card Market
  • Business sense and customer-oriented
  • Work independently on complex projects involving cross-company cooperation, initiate new approaches to improve processes/ sales/customer experience
  • Can communicate effectively with both team members, peers, and superiors
  • Has a genuine interest in team member’s well-being, development, and motivation

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup 


WORKING TIME

  • Office Hour

CRM Credit Card Project Manager

Location HCM

JOB DESCRIPTION

Project Management

  • To help CRM Credit Card Business Optimization Manager to develop and implement all Credit Card projects across the company on time and within a dedicated budget
  • To perform Project Implementation Review after 6 months of implemented
  • Collecting & analyzing relevant data & information for the project
  • Identifying key stakeholders & relevant resources to reach the goal
  • Cooperating with other departments/companies
  • Analyzing  gathered  information to leverage them for project
  • Preparing and evaluating business cases in terms of:
  • Benefits for HCVN, its customers and other  stakeholders
  • Financial impacts (revenues & costs) and overview
  • Preparing project documentation & presentations for meetings
  • Based on collected data and agreements
  • Preparation of documentation including business objectives, financial impacts risk evaluation, timing, required changes in terms of relevant processes, headcount, resources, etc.
  • Participating in meetings with relevant stakeholders to agree on details
  • Presenting and discussing to find the solution & agreement
  • Taking minutes  of meetings
  • Following up on meetings (proactively communicating)
  • Updating relevant departments and people
  • Project status reporting
  • Change reporting and agreement on it
  • Implementing the project
  • Monitoring the project progress

CRM activities & monitoring

  • To analyze the sales growth to raise potential room for development
  • To monitor campaigns for cross-selling, usage, retention, … analyze the results
  • To drive direct credit cards product sales, usage, retention, … to meet approved goals
  • Other tasks from direct manager

 Contact: Mr. Tri Dong
 Email: tri.dl@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 15516

 

JOB REQUIREMENTS

  • Great verbal and written English language
  • Experience in the banking & finance industry (at least 4 years)
  • Experience with project management – proven experience with planning and executing cross-functional projects (at least 3 projects)
  • Experience in the same or similar position (dealing with internal & external partners, understanding product development, marketing)
  • Great understanding in Credit Card Business & Vietnam market
  • Good presentation skills
  • Good knowledge of credit products
  • Strong negotiation skill
  • Organization and planning skill
  • Problem-solving skill

 

COMPENSATION & BENEFITS

 

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care for personal & 3 dependants in the family
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 18 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World

 


JOB TYPE

  • Permanent


JOB LEVEL

  • Head/Manager


WORKING TIME

  • Office Hour

Head of Treasury

Location HCM

JOB DESCRIPTION

  • Provide planning, control, and management of liquidity of HCVN.
  • Provide oversight and coordination of cash flows of the company.
  • Provide regular monitoring and reporting of exposures, of the Liquidity position, FX position and Interest Rate position in particular.
  • Coordinate and arrange the agenda for Asset & Liability Committee.
  • Provide monitoring of market conditions, oversight hedging possibilities and alternatives with respect to the actual IR & FX position.
  • Provide support on lending transactions and issuance transactions for the company.
  • Provide regular oversight of covenants defined in lending and funding transactions in cooperation with Funding & Risk Management.
  • Define local Investment policy for excess liquidity investments and provide the alignment of this policy with the Group Investment Policy.
  • Support setting up of Treasury System/maintenance of transaction in cooperation with Risk Management.
  • Provide cooperation and regular information exchange with other departments of the company (Finance, Controlling, Risk Management) on local as well as the HQ level.

 Contact: Ms. Trang Hoang
 Email: trang.hlp@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11072

 

JOB REQUIREMENTS

  • At least 5 years experience in treasury
  • Strong relationships with SBV and  local banks which can materialize into a deal is crucial
  • Strong banking industry background/ funding & treasury foundations &  basic legal/compliance knowledge.
  • Communication and presentation/ Management skills
  • Financial modeling
  • Native Vietnamese speaker
  • Fluent in English

 

COMPENSATION & BENEFITS

 

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care for personal & 3 dependants in the family
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 18 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World

 


JOB TYPE

  • Permanent


JOB LEVEL

  • Head/Manager


WORKING TIME

  • Office Hour

Sales Admin Officer

Location HCM

JOB DESCRIPTION

  • Receive all documents relating to 3rd party: appendix, service contract, Announcement Letter, and proposal
  • Ensure to verify the contracts/appendix legally before submit signature & uploading in system
  • Solve problems related to 3rd party
  • Database management, run reports, calculate data & reconcile with partner  
  • Contribute ideas to take care partner
  • Coordinate with relevant departments to solve the issue
  • Ensure all task list be followed up property in time
  • Other admin tasks required by dept management

 Contact: Mr. Cuong 
 Email: cuong.bq@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11077

 

JOB REQUIREMENTS

  • More than 1-year experience in the same position
  • Good communication skills
  • Good Microsoft word, excel, and powerpoint skills
  • Good English skills: writing, reading, speaking

 

COMPENSATION & BENEFITS

 

  • 13th Salary Fixed and KPI Bonus
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World

 


JOB TYPE

  • Permanent


JOB LEVEL

  • Officer


WORKING TIME

  • Office Hour

Senior Process Analyst

Location HCM

JOB DESCRIPTION

  1. Perform process management functions and process improvement driven activities
  • Identify and evaluate process pain points including root cause analysis and impact assessments, from which identify process improvement opportunities and develop business cases to substantiate the implementation of solutions and deliver sustainable solutions.
  • Analyse and evaluate business processes based on data analysis and best practice research to recommend actions to streamline processes ,improve operational efficiencies, and identify opportunities for reducing operational costs or user experience.
  • Assist, support and drive the implementation of process solutions from design and map processes based on interviews, feedbacks and observations to develop test plans, use cases and coordinate with relevant stakeholders.
  • Develop performance metrics to establish process success and review data post-implementation to measure outcomes and impacts, including regular dashboards and analytics.
  1. Lead or participate in multiple projects by completing and updating project analysis documentation, managing project scope, adjusting schedules when necessary
  2. Participate in change management activities, engage leadership and stakeholders to obtain support and buy in for changes.
  3. Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others
  4. Maintain effective and cooperative working relationships with process owners, functional and technical team members and users to obtain buy-in on proposed new business processes or changes to existing ones

 Contact: Mr. Nghi Tran 
 Email: nghi.tt@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11032

 

JOB REQUIREMENTS

  • Bachelor’s degree
  • Experience in Business Analysis or Auditing
  • Excellent facilitation and communication skills
  • Excellent diagramming and writing skills
  • Excellent presentation skills
  • Strong analytical background
  • Be a problem solver
  • Intermediate English proficiency

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup 


WORKING TIME

  • Office Hour

IT Database Developer

Location HCM

JOB DESCRIPTION

  • Design stable, reliable and effective databases
  • Optimize and maintain legacy systems
  • Modify databases according to requests and perform tests
  • Solve database usage issues and malfunctions
  • Liaise with developers to improve applications and establish best practices
  • Gather user requirements and identify new features
  • Develop technical and training manuals
  • Provide data management support to users
  • Ensure all database programs meet company and performance requirements
  • Research and suggest new database products, services and protocols

 Contact: Mrs. Trang Phan 
 Email: trang.pnt2@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 15525

 

JOB REQUIREMENTS

  • IT degree
  • Proven work experience as a Database developer
  • In-depth understanding of data management (e.g. permissions, recovery,
  • security and monitoring)
  • Knowledge of software development and user interface web applications
  • Hands on experience with SQL
  • Familiarity working with Oracle, MS SQL including index strategies, performance
  • tuning and optimization and stored procedures and write complex SQL
  • statements for large scale databases.
  • Excellent analytical and organization skills
  • An ability to understand front-end users requirements and a problem-solving
  • attitude
  • Excellent verbal and written communication skills
  • Good analytical skills

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup 


WORKING TIME

  • Office Hour

Admin Specialist

Location HCM

JOB DESCRIPTION

   

Main Task:
  • Provide Admin service as Hotel Reservation, Building Management …  the business trip.
  • Check & arrange related payment to Suppliers, make sure constantly service
  • Back up each other when someone has day OFF, to ensure Admin service all the working time.
  • Coordination between Supplier, Partner, Depts, Line Manager, handle with the issue in own field
  • Other tasks are assigned from the Admin Manager
Support Task:
  • Willing to support Admin Team & Other Depts as the capacity to help Users focus on their main function
  • Backup Admin Team in some other project related to Admin

 

Contact: Mr. Buu Vo
Email: buu.vh@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15512

 

JOB REQUIREMENTS

  • At least graduated from University
  • Basic Computer Skill to create files, search the internet…
  • Basic General English to understand exactly & support User
  • Basic at soft skills to support daily task:
    • Communication Skill to ensure not misunderstand Users
    • Time Management skill to ensure meet the deadline in data & report

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

VAS Assistant Manager

Location HCM

JOB DESCRIPTION

  • Build and modify the product to achieve maximum profitability
  • Maintain product portfolio to ensure its competitiveness and profitability
  • Continuously evaluating product portfolio, perform a post-mortem, find the optimal balance of the product portfolio
  • Monitor marketplace to ensure product portfolio is well balanced and competitive
  • Identify and develop new opportunities for product development
  • Manage product pricing, identify new pricing opportunities and work closely with finance ensuring maximum profitability per product with sensitivity analysis and scenario analysis
  • Tightly work with sales and marketing to deliver seamless proposition for customers
  • Produce the business case (feasibility study) for product initiative for approval/prioritization to show how it will be positioned, how it is expected to perform, its fit with business strategy, client and channel strategies.
  • Produce/input to project/development plan, specifying goals, project phases, timescales, and resource implications in order to obtain sign off from key players
  • Use structured project management to manage the development in detail, carrying out regular reviews, identifying and resolving problems in order to meet goals and milestones
  • Monitor, manage and report on the performance of products against P&L goals, client and customer expectations, driving recommendations for continual improvement
  • Share learning & provide advice/guidance on product areas
  • Maintain appropriate and up-to-date contingency plans to ensure continuity of operations as indicated by the business continuity planning framework
  • Other tasks as assigned by manager

 Contact: Mr. Nghi Tran 
 Email: nghi.tt@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11032

 

JOB REQUIREMENTS

  • Bachelor's degree in Engineering, Mathematics, Computer Science, Information Management
  • Passion in data-driven marketing and creating growth
  • Solid analytical and problem-solving skills
  • Good at presentation, negotiation, communication skills in Vietnamese and English
  • Up-to-date, broad-based understanding of the financial services market across products/ channels.  Awareness of recent trends/ developments
  • Experience in tracking record of new product development to launch is an advantage
  • Commercial driven, P&L focus: understanding of profitability and pricing
  • Business analysis skills; ability to interpret/analyze data and apply to deliver P&L

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care for personal & 3 dependants in the family
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Pay Meal + Phone Allowance
  • Yearly Medical Checkup
  • 18 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Head/Manager


WORKING TIME

  • Office Hour

Product Team Leader

Location HCM

JOB DESCRIPTION

  • Work closely with the Sales department to prepare proposals for product changes, initiatives, update, prepare the message and communicate to Sale network for any campaign/ updates related to products.
  • Coordinate with the Finance/Risk department to manage PnL of subvention campaigns to ensure maximum profitability.
  • Work closely with the IT department to test and adapt the product system for any new updates, configure product parameters in system for subvention campaigns/ changes precisely.
  • Manage team member to ensure deployment of product changes on time and accurately.
  • Co-operate with the Marketing department to implement Marketing plans/ activities for related products/ campaigns.
  • Update and manage product codebooks.
  • Share learning & provide advice/guidance on product areas.
  • Monitor and report on the performance of products against P&L goals, client and customer expectations, driving recommendations for continual improvement.
  • Produce the business case (feasibility study) for product initiatives following business strategy, client and channel strategies.

 Contact: Mr. Nghi Tran 
 Email: nghi.tt@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11032

 

JOB REQUIREMENTS

  • University Degree with Marketing Background/Finance/ Sales/IT
  • At least 1 year experience in brand or product management in the foreign company with financial product development background is an advantage
  • Commercial skills / P&L focus: understanding of profitability and pricing is an advantage
  • Business analysis skills; ability to interpret / analyse data (good knowledge of  Excel is a must have)
  • Presentation, negotiation and communication skills
  • Communication skills in Vietnamese and English both written and spoken
  • Cooperation, negotiation, presentation and decision making skills
  • Be responsible to complete assigned tasks on time without compromising the quality of the result is a must-have

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Project Coordinator

Location HCM

JOB DESCRIPTION

  • Work alongside the Project Managers (PMs) to track, gather and dispense all of the information the various team members need to do their jobs effectively, therefore keeping the entire project running smoothly.
  • On a daily basis - perform a variety of tasks such as (but not limited to):
    • Organizing, attending and participating in stakeholder meetings; Preparing necessary presentation materials for meetings; Documenting & following up on important actions & decisions from meetings.
    • Developing an in-depth understanding of project scope and particulars i.e. timeframes, financials, outcomes; Maintaining and monitoring project schedules & progress; Ensuring project deadlines are met & staying under budget.
    • Knowledge of  IT systems to support PMs & project team perform testing stage smoothly, record issue log, problem-solving with project team members;
    • Understanding formal escalation and review processes;
    • Throughout project documentation;
    • Communicating with team members to ensure optimal strategy and maximum efficiency, etc. therefore making sure all project information is well organized and coordinated among project team members.
  • Assist PMO department in managing PMO’s project Portfolio: request for new projects, overall & recording regular status update of PMO’s projects and keep track the variance for Head of PMO, update the changes related to project’s scopes, cost, schedule, and quality - ensuring the Project Managers are well informed about any changes;
  • Updating and documenting information related to project governance (framework, project management process, department reports, etc.)
  • Perform any other tasks, activities assigned by the direct line manager

 Contact: Mr. Cuong
 Email: cuong.bq@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11077

 

JOB REQUIREMENTS

  • University or college degree preferable in Computer Science, Economics, Business Administration.
  • Candidate with a record of formal training related to project management is preferable.
  • Have at least 1-year experience involving in project activities. A proven track record of involvement in major projects and/or activities in industries such as finance or insurance or banking is an advantage.
  • Fluent in English speaking and writing
  • Familiar with project management software (e.g. Microsoft Project or equivalent)
  • Excellent verbal and written communication skills, organizational skills, and the ability to multitask effectively in a fast-paced environment

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Senior Security Investigator

Location HCM

JOB DESCRIPTION

  • Conducts independent investigations on accusation, suspected and actual fraud cases, including locating, confronting, interviewing and preparing investigation reports and prosecution letters to submit to police if necessary.
  • Conduct investigation on hard & complicated cases or cases related to nummerous customers of POSes; support or direct other Investigators / Specialists to do surveillances or to infiltrate into fraud organizations if necessary.
  • Manages multiple tasks with many different levels or priority but still meet deadlines and ensure final results of assignments.
  • Collect and reinforce evidences before providing for authorities (police, procuracy, court…)
  • when needed.
  • Provide solutions to a wide range of difficult problems.
  • Directly conduct internal investigation and propose appropriate recommendations.
  • Contact and work with authorities (police, procuracy, court,…) when needed.
  • Conduct Security check to new POSes / law firms checks when required.
  • Monitor / Supervise outsource security service.
  • Give good proposals and assistance in investigation & surveillance skill, training to new staffs or re-trained staffs.
  • Participate in appropriate security program of company.
  • Be willing to acccept working relocation when required by managers.
  • Be willing to work overtime and to go on business trips.

 Contact: Mr. Cuong
 Email: cuong.bq@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11077

 

JOB REQUIREMENTS

  • Education and skills:
    • Intermediate school of Police at least. Advanced university degree in police, law or related disciplines is a plus.
    • Ability to conduct independent research and analysis
    • Ability to prioritize and manage multiple cases while maintaining the
    • standard of quality required for successful closure/resolution.
    • Ability to apply effective interview / interrogation skills along with familiarity with investigative principles, including logical progression, linkage, link analysis, cause and effect and document / evidence protocol.
    • Ability to understand all the legal process required to process all cases in an appropriate way and if needed.
    • Ability to build working relationships with internal entities as well as local and/or state law enforcement agencies.
    • Security investigative and management experience in variety of criminal and civil matters including employee theft, product counterfeiting, workplace prevention, bribes, kickbacks, and other forms of financial fraud and grey market.
  • Practical experience: Minimum of 03 years relevant experience in police or security investigation.
  • Language skills: Basic English is preferred.
  • Careful and pay attention to detail
  • Flexible
  • Punctuality and neat
  • Be able to meet deadline
  • Be able to work under high pressure
  • Problem solving skills
  • Planning & Organizing skill
  • Negotiation skill
  • Ability to be proactive
  • Being people orientated
  • Friendly, teamwork

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Account Payable Specialist

Location HCM

JOB DESCRIPTION

  • Checking payment request to ensure correctness, complied with internal policies, internal rules, and local regulations
  • Contacting the banks and making order for the deposits
  • Register & input Fix Asset to Sun system as Fix Asset Policy
  • Allocating the cost monthly when have incurred timely
  • Reconcile BS Accounts
  • Receiving and checking invoice of service fee
  • To reconcile bank accounts timely in the morning
  • To calculate monthly statement of insurance fee and make payment on timely
  • Do Accounting treatment on System
  • Monitor accounts to ensure payments are up to date
  • Resolve invoice discrepancies
  • Do month-end/year-end closing…
  • The other tasks assigned from Leader/Supversior

Contact: Mr. Buu Vo
Email: buu.vh@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15512

 

JOB REQUIREMENTS

  • University degree of economics/management/ Finance Banking.
  • Literate in Microsoft Office
  • University graduate in Economy/Finance/Accounting
  • 2 years experience in accountant, especially
  • Knowledge of accounts payable … 
  • Fluency in English is plus
  • Be honest and confidential
  • Good in information management 
  • Problem-solving skills
  • Cooperative and supportive.
  • Be willing to work in team environment
  • Have the ability to learn new skills quickly 
  • Enable to work under the pressure
  • Be responsible to complete assigned tasks on time without compromising quality of result 
  • Initiative/ innovative/ flexibility/proactive, passion to growth
  • Organization skill
  • Good communication skill
  • Ability to be pro-active
  • Friendly, can work in teamwork.
  • High spirit of team work

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Credit Card Fraud & Authorization Supervisor

Location HCM

JOB DESCRIPTION

  • Develop and maintain fraud transaction monitoring system to catch fraud alert and decline fraudulent/ suspected transactions
  • Create and manage fraud and authorization strategy/ policy
  • Apply expanded knowledge on credit cards fraud schemes
  • Monitor fraud detection reports; investigate internal/ external theft and queues
  • Determine next action based on  research / report results to mitigate fraud losses
  • Prepare training materials for units involved to in line with Anti-fraud strategy
  • Working closely with Security and Operations to detect fraud and operational issues
  • Be in charge of training for new data analyst;
  • Hire and manage credit card fraud and authorization team to run Anti-fraud processes smoothly
  • Other related duties requested by line manager

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • At least 3 years experience in credit card fraud and authorization area 
  • Strong organizational skills and attention to detail
  • Experience in fraud prevention, detection and investigation management
  • Fluent in English
  • Enthusiastic and hard working
  • Punctual and result oriented
  • Flexibles and adaptable for the changes.
  • Creative to solve problems, Pro-active approach
  • Accuracy, discreetness and self-reliance, 
  • Opened-minded & Quick-minded, Fair, Honest
  • Cooperative and supportive.
  • Enable to work under pressure
  • People management
  • Experience with fraud analysis and risk management is a plus
  • Good at SQL/SAS/Oracle is a plus
  • Experience with project management

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Future Internship Program

Location HCM

JOB DESCRIPTION

Future Analyst Program is designed for fresh graduates and experienced ones who aim to develop careers in Big Data Analytics. The program is a journey of six months where successful candidates are 1:1 mentored and coached by international data experts and get a chance to become permanent employees after 4-6 months. 

Key responsibilities:

  • Build standard reports using SQL, Excel. Utilize Home Credit’s Big Data to conduct analysis in contribution to business decision making. 
  • Provide support during statistical modeling cycle: requirement analysis, data preparation, model development, model assessment, and implementation
  • Perform UAT testing of system releases
  • Other ad-hoc tasks upon request

 Contact: Ms. Thao Tran
 Email: thao.ttp5@homecredit.vn
 Phone: +84 28 3513 6868 - Ext: 11074

 

JOB REQUIREMENTS

  • Fresh Graduate or last year student from University at majors such as IT, MIS, Mathematics, Business, Finance.
  • Basic skills & knowledge in any programming languages (SQL, Python, R, Java, etc)
  • Good English skills. High proficiency in both verbal and written English is a big advantage.
  • Strong analytical and critical thinking

 

COMPENSATION & BENEFITS

  • Professional and Transparent Working Environment. 
  • Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Officer


WORKING TIME

  • Office Hour

Data Scientist - Underwriting

Location HCM

JOB DESCRIPTION

Development and maintenance of Underwriting strategies, reporting and technical solutions used in process:

  • Optimization of online and offline Underwriting strategies.
  • Segmentation, scorecards maintenance and development. 
  • Statistical analysis
  • Communication and problem solving across business departments

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • Language:
    • English at least upper intermediate
    • Ability to formulate, explain and discuss topics connected to business area
  • Experience:
    • Experience in field of credit risk (eg. underwriting, collections, etc.) 
    • Advanced use of SQL (procedures, packages, etc.)
    • At least basics of statistical analysis (regression, ANOVA, decision trees, etc.)
    • Experience with statistical software (R, Matlab, SPSS, etc.)
  • Personal characteristics:
    • Growth mindset
    • Critical 
  • Experience: 
    • Work experience in banking, collections agency, credit institutions
    • On hands experience with private individuals: development of scoring tools,  portfolio management, underwriting
    • Touched credit cards, closed end loans portfolios and processes
    • Other programming languages as R/Python/Stan/Scala
  • Highly appreciated  (immediately hired) if you posses these:
    • Willing to code (Python/R/Scala/Stan) to rapidly analyze multiple problems in larger scale 
    • Structured and systematic thinking 
    • Communicate in a concise manner 

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

IT Business Intelligence Engineer

Location HCM

JOB DESCRIPTION

  • Build Business Intelligence products and social glue between engineers, scientists, product managers, and other analytics teams across Home Credit
  • Design, build, optimize, launch and support new and existing data models and ETL processes in production
  • Creatively explore how to use data to continually add value to Home Credit. 
  • Translate data questions into flexible methodologies that scale to answer broad problems across the organization.

Contact: Mr. Canh Nguyen
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 11057

 

JOB REQUIREMENTS

  • 3+ years hands-on experience in SQL and development experience
  • 3+ years hands-on experience in building and delivering Business Intelligence Products
  • 3+ years experience in custom ETL design, implementation and maintenance schema + design and dimensional data modeling is a must
  • Be lazy in a productive way (find tedious work boring and would rather automate it)
  • Thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
  • Deliver results quickly with iteration, instead of waiting for perfection
  • Appreciate simplicity over complexity - pragmatic
  • Love to ask questions and often think outside the box
  • Have a high tolerance for ambiguity and fast-changing contexts
  • Love freedom and hate being micromanaged. Given context, you're capable of self-direction.
  • More perfectly to complete own task when:
    • 3+ yeast experience with any visualization tools from list: Tableau (Server),  Power BI, GoodData, Looker, Superset, Metabase
    • Agile team-based software development tools and best practices (Trello, Jira, Confluence)
  • Ideal to improve performance if

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Senior Data Scientist - Underwriting

Location HCM

JOB DESCRIPTION

  • Get to the business: First 2 months
    • Understand offline/online process in UW
    • Master the product specifics and lifecycle
    • Get to know the logic of limit calculation for CC and CLX 
    • Understand systems/IT environment
    • Get to know data structures
  • Modeling and Analysis:
    • Statistical modeling, business impact simulations and data mining
    • Developing On the fly approach towards (re)estimation of scorecards
    • Automation of individual SC development phases
    • Optimization of UW process in terms of approval rate, risk, eligibility, limits and time to yes
    • Cost benefit analysis of new acquired data (is it worth to use them, how?)
    • Flawless analysis of complex  underwriting workflows
  • Infrastructure development:
    • Develop technical solution in Blaze, SQL packages and DWH structures to accommodate new business requirements
    • Implementation of Tableau, cloud/hadoop solutions to support analysis 

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • Language:
    • Proficiency in English
    • Ability to formulate, explain and discuss topics connected to business area
  • Experience:
    • Strong SQL knowledge, Excel
    • Experience with statistical software (Python, SAS, SPSS, Matlab, R, Statistica, …), analysis  and modelling
    • Risk background
    • University degree from quantitative discipline, preferably from  statistics, mathematics, economy
    • People management
  • Personal characteristics:
    • Analytically strong 
    • Strong in delivery
    • Responsible 
    • Keen to learn
    • Independent
  • Experience: 
    • Other programming languages as Java, VB, .net
    • Preferably job in financial sector
    • Project management
  • Personal characteristics: Communicative

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Senior CRM Analyst

Location HCM

JOB DESCRIPTION

  • Sales results: Support business to deliver overall sales results on time and on budget.
  • CRM activities:
    • Continuously work on improvement of existing CRM processes and establish new ones as the portfolio of clients and products will grow.
    • Analyze the sales growth potential or fixing issue. 
    • Writing PL SQL scripts and maintaining data reports.
  • Cash loan products: Assist CRM Manager on design and roll-out of direct cash loan product sales.
  • 3rd party products: Assist CRM MIS Manager on design and roll-out of 3rd party products sales.
  • Reporting & Control:
    • Assist CRM MIS Manager to implement process and measurement for product and client portfolios.
    • Assist CRM Analysis Manager to monitor regular tasks performance

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • University degree in Statistics, Mathematics, Economics & Finance, Computer Science or equivalent
  • Minimum 2 years solid experience of reporting & data selection
  • Strong quantitative skills, analytical skills, logical and critical thinking 
  • Have experience in using the analytical tools such as: Excel, SAS, Power BI, Tableau, Oracle
  • Demonstrated experience in driving results and coordinating activities to solve problems across multi-functional/diverse teams; and leading with high energy and a positive attitude
  • Good at reports & presentation skill/tools is preferable
  • Experience in the same or similar position (dealing with: cross sell, product development, marketing, project management, …) is preferred 
  • Sales mindset
  • Proactive, flexible personality
  • Able to work as a part of a  team and  independently too
  • Focus on the results
  • Must be able to discuss technical matters and concepts with various business people and stakeholders 
  • Cooperative and supportive
  • Enable to work under pressure
  • Systematical approach & structural thinking
  • Build & maintain business visualization and dashboards

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Business Intelligence Specialist

Location HCM

JOB DESCRIPTION

  • Preparing standard or ad-hoc reports :
    • Open discussion over new proposals, new needs across all departments
    • Extracting data sources, SQL, VBA behind these sources
    • Be able to rewriting to company’s ETL, cloud solution
    • Discuss over transformation layer with IT, business
    • Discuss over visualization phase with IT, business
  • Works with company’s ETL tool
  • Participate on meeting related to ongoing reporting’s projects, new proposal to new view, reports etc
  • Double-checked automatic output againts manualy output from competent team/department

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • Advanced SQL knowledge is required
  • Experiences with BI tools (mainly Power BI, Tableau,...)
  • Advanced skills with MS Excel (pivot tables, formulas) 
  • English language fluently or on advanced level
  • Ability to independent work
  • Willingness to accept responsibilities
  • Team-member
  • Results oriented
  • Willingness to learn new things
  • Pro-active
  • Python will be appreciated
  • Knowledge VBA will be advantage
  • Experiences with ETL, cloud solution

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

CARD OPERATIONS TEAM LEADER

Location HCM

JOB DESCRIPTION

  • Working with departments, Card organizations and partner bank to solve complaints/inquiries and handle relevant tasks
    • Manage billing disputes (chargebacks) related to credit
    • Interact with customers (cardholders & merchants), organizations and international networks to resolve billing mattes
    • Responsible handle serious complaints and submit requirement documents correctly and on time
    • Responsible prepare, check and submit all requirement reports to SBV/VISA/ GPE exactly and accurately
    • Process payment invoices with partner
  • Participate company projects to develop of product and card service
    • Participate in system setting and testing
    • Assist to projects involving Credit Card
    • Supervise, update all processes, procedures, legal documents related to credit card back office
  • Supervise, manage team and system to achieve higher productivity and make sure staff follows procedure and timeline of handling complaint process
    • Involve recruitment credit card office staffs
    • Monitor and follow up daily/ weekly/ monthly reports regarding card operations
    • Manage customer experience and quality framework of cards operations
    • Account management like re-issuance, replacements and other related card & statement activities
    • Make a qualitative analysis to understand the situation of the problem and find logical solutions

Contact: Mr. Dung Le
Email: dung.lt5@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 11013

 

JOB REQUIREMENTS

  • Experience
    • 04 year experiences in processing chargeback disputes of Card, and at least 2 years in similar position
    • Deep knowledge of Card operations, credit card system and processes
    • Experience in manage fraud/ dispute, charge back unit experience
    • Experience in managing a group of 2-3 people.
  • Skill
    • Good in English
    • Effective Communication
    • Computer (Word/ Excel)
    • Training and Coaching

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Team Leader


WORKING TIME

  • Office Hour

Senior Financial Analyst

Location HCM

JOB DESCRIPTION

  • Building and maintaining financial modellings.
  • Working on planning process (budgeting and forecasting) yo update the long-term Financial Plan in accordance with changes to the Management. This will include updating as a result of budgets/yearend financial statements/development strategies
  • Prepare the analysis of new product or changing in product portfolio, cooperate with business team to ensure the profitability and sustainability of products before introducing to the market.
  • Prepare the analyses of profit contribution by products and monthly performance reports that provide the Management information in actual performance and support for their product strategy.
  • Prepare the analyses about the performance of POS network to evaluate the efficiency of sales network
  • Support sales/product department in developing new products as well as improving current products
  • Well corporate with other departments to support them on financial aspects.
  • Supporting on key projects of company.
  • Handle other tasks assigned by Line Manager

Contact: Mr. Buu Vo
Email: buu.vh@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15512

 

JOB REQUIREMENTS

  • Bachelor's Degree. 
  • At least 3 years experience in working in financial analysis, or internal audit/external audit is prefered ; 
  • Must thrive on challenges and driven by results.
  • Preferred candidates who are working in Big 4.
  • Fluent in MS office software.
  • Fluent in English
  • Quick learning, Confident, Commitment, Independent
  • Logic and Principal oriented.
  • Ability to meet the tight deadline.
  • Good interpersonal skills and is able to work and interact with all levels of Management Team. 
  • Scheduling skills, organization
  • Time management
  • Ability to be pro-active
  • Being people oriented
  • Friendly, can work in teamwork

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Business Investigation Analyst

Location HCM

JOB DESCRIPTION

  • Research and collect information from other internal / external data sources and on the internet to support the investigations of Senior Security Investigation Team or Security Department as requested.
  • Develop the variety of tools and methods to collect data / information of consumers, competitors, partners and others for investigation / internal control. 
  • Research, analyze and synthesize available data / data collected from the Business Investigation Team  in order to find loopholes and shortcomings in processes related to business operations of HCV and to propose solutions to overcome and improve the process.
  • Directly investigate the cases of suspicious signs to clarify the requirements assigned by Management in order to ensure benefits of HCV.
  • Support practical training of investigation process / methods, collect market information for new employees or other staff who are retrained to improve the skills for employees.
  • Work with relevant Authorities / partners as requested. 
  • Perform other tasks designated by Departmental Management.

 Contact: Mr. Cuong
 Email: cuong.bq@homecredit.vn
 Phone: +84 28 3513 6868 – Ext: 11077

 

JOB REQUIREMENTS

  • Degree: University / College; Priority for Security / Law majors
  • Experience: Experience in analyzation and investigation activities.
  • Advanced skills:
    • Have a certain knowledge of information technology. Be able to research and analyze information and data.
    • Be able to search for information / interview / interrogation as well as mastering the methods of investigation, including aggregating, linking and  analyzing the causes and consequences; search for documents and evidence.
    • Understand the necessary legal regulations; properly handle cases so that they can be transferred / submitted to Police Authorities when needed.
  • Soft skills: 
    • Be able  to handle multiple jobs at the same time with different priorities.
    • Good communication skill; Be able to develop working relationships that help effectively complete the assigned tasks with less support.
    • Be aware of the importance of assigned tasks and complete urgent tasks within the time allowed. 
    • Good problem solving skills; Be able to work independently; Good time management. 
    • Good presentation and reporting skills.
  • Language:  English is preferable.
  • Ability to work under pressure.
  • Independent problem solving skill; self-direction skill.
  • Ability to focus and pay attention to details.
  • Be responsible in work.
  • Ethics and integrity.
  • Negotiation skills
  • Management and supervisory skills. 
  • Planning and organizing skills.
  • Proactive and creative.
  • Focus on results.
  • Be able to give reviews and feedback.
  • Be willing to face the challenges and the positive changes.
  • Friendly; Be able to work in groups / teams.

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Call Center Collection Trainer

Location HCM

JOB DESCRIPTION

  • Understand and apply our standard concept of Consumer Finance collections into local conditions;
  • Lead the training camps and retraining programs of Collection Call Center
  • Analyze the weaknesses of Collection Call Center Operators and design  the training materials or customize the Training programs;
  • Develop the special training materials if requested;
  • Regularly collect feedback from Collection Call Center to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials/ enquiries;
  • Build the long term development programs for Collection Call Center Operators

Contact: Ms. Trang Le
Email: trang.lhm@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 15514

 

JOB REQUIREMENTS

  • Bachelor degree
  • Experience in consumer finance industry is an advantage
  • Excellent in public speaking and presentation skills
  • Logical thinking
  • Excellent in effective communication
  • Excellent in coaching skills
  • A generic understanding of Information Technology, its capabilities and principles
  • PC skills (MS Windows, MS Office, etc…)
  • Excellent in interpersonal skills
  • Ability to attract, keep motivated and develop team members and others colleagues
  • Strong service mentality, “can do” attitude, strong drive to success;
  • English skills (oral & written)
  • Ability to organize and prioritize tasks and meet deadlines, orientation on the results and outputs;
  • Open to learn and apply new knowledge;
  • Ability to work effectively with little or no supervision
  • Team spirit  
  • Collections activities, processes and strategies
  • Previous work experience in a multinational company is an advantage

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

IT Service Desk Coordinator

Location HCM

JOB DESCRIPTION

  • Answer and handle all requests via Servicedesk system, email or telephone in accordance with departmental policies
  • Accurately record, priorities and update all tickets of incidents, requests through Service Desk System ensuring all minimum data sets are met.
  • Monitor permanently Servicedesk system and make sure all requests, tickets are handle and process in a timely manner. 
  • Assign tickets to appropriate team, person in timely manner.
  • Quality checking for all IT Services provide to customer and make sure all issue about services quality will be escalated to Management
  • Trouble shoot issues over the phone to include, but is not limited to; printers, faxes, computers, and telephones, Operating system (Windows, Linux), application (core business system and internal application) at the first level and escalate the issue when needed.
  • Dealing with common request or basic technical issues such as resetting passwords
  • Take ownership and coordinating on all critical incidents follow incident management defined by company.
  • Arranging for a technician to visit the customer if a problem can’t be solved over the phone or by email
  • Coordinate with other Department to keep daily IT procedure running smoothly.
  • Other tasks assigned by line manager
  • Provide after –hours support as required 

Contact: Mr. Canh Nguyen
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 11057

 

JOB REQUIREMENTS

  • Education: College or University graduated major in IT field
  • Experience: At least 2 years experiences at the same position  or equivalent position
  • Skills:
    • Have knowledge of HelpDesk software
    • Good knowledge of the IT hardware, software, application and operating system being used by customers.
    • Good communication and listening skills both English and Vietnamese
    • Organizational skills
    • Good problem solving skills
    • Work under pressure 
  • Be self-motivated at work
  • Adaptable, dynamic and flexible
  • Independent problem-solving, self-direction
  • Ability to work independently and under pressure
  • Accountability on job, giving feedback.
  • Ethics and integrity.
  • Patience and perseverance
  • Self-motivation and discipline.
  • Polite, calm and clear telephone manner , might have to deal with clients who are anxious or aggressive
  • MCSA certificated is preferable 
  • Ability to work in a dynamic environment and provide recommendation to improve operation.

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Data Science Expert

Location HCM

JOB DESCRIPTION

Maintenance and development of UW strategies:

  • Statistical modelling for Strategical setup of UW with major business impact
  • Flawless analysis and implementation of complex  underwriting workflows
  • Optimization of UW process in terms of approval rates, risk, products and time to yes regarding risk and business needs

Infrastructure development:

  • Develop technical solutions in Python, SQL packages and DWH structures to accommodate new business requirements
  • Make advanced models for data-driven decisions, analyse data from multiple angles from multiple sources, exam existing business status, look for trends that highlight problems or opportunities, predictions and identify risks
  • Optimization of runtime of key process in UW and limit generation processes

Projects:

  • ML projects for strategical purpose of UW
  • New data sources modeling – creation of new models of new Big Data
  • Data Mining, Feature Engineering, Unsupervised Learning
  • Analyzing and proposal of  risk processes taking in account  needs of business
  • Proposing end to end risk solution with deep analytical support
  • Leading  implementation of risk projects

Team management

  • Sharing knowledge with junior positions in team
  • Managing work of junior position in team

Contact: Ms. Thao Tran
Email: thao.ttp5@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 11074

 

JOB REQUIREMENTS

Language:

  • Proficiency in English
  • Ability to formulate, explain and discuss topics connected to business area

Experience:

  • Strong Python, SQL, Excel
  • Experience with statistical software (Python, SAS, SPSS, Matlab, R, …) , analysis  and modelling
  • Risk background
  • University degree from quantitative discipline, preferably from  statistics, mathematics, economy

Personal characteristics:

  • Analytically strong 
  • Team player
  • Responsible 
  • Keen to learn
  • Cooperative and supportive
  • Independent

Experience: 

  • Other programming languages as, Java, VB, .net
  • Preferably job in financial sector
  • Project management

Personal characteristics: 

  • Communicative
  • Leadership experience

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

IT Application Support Specialist

Location HCM

JOB DESCRIPTION

  • Receive alerts from monitoring systems via SMS/email
  • Identify the issue and fix it or contact other parties for solving
  • Have knowledge of business processes and how the systems are working
  • Communicate with customers on technical and non-technical matters and perform continuous process improvement to all support and maintenance activities.

Contact: Mr. Canh Nguyen
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 11057

 

JOB REQUIREMENTS

  • Bachelor degree in IT major is preferred
  • At least 1 year experience in IT software design/development
  • Able to do trouble shooting, root cause analysis to support other IT teams to resolve the incident in applications
  • Understand the enterprise IT architecture practices, application integration blueprints
  • Fluently in English (speaking and writing)
  • Advanced skill of Microsoft Office
  • Ability to concentrate and pay close attention to detail
  • Negotiation 
  • Curiosity
  • Code reading, log reading for various programming languages and application server/middleware
  • Experience with Enterprise Architect

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

IT Test Engineer

Location HCM

JOB DESCRIPTION

  • Provide comprehensive test plans in accordance with existing requirements and document results
  • Estimate man-day and provide timeline for testing.
  • Preparation of test cases in BDD format for application under test including Web app, Mobile app, and API testing.
  • Perform all phases of testing including functional black-box test, regression and integration testing for continuous delivery.
  • Communicate with developer, data analyst, business analyst and business user for User Acceptance Testing (UAT) when require.
  • Writing SQL queries to conduct back-end testing.
  • Executing automation test script, then analyze test result and send to project team.
  • Maintenance automation test script, update test data, and configuration for test run on each test environments.
  •  Support to create data test for business user/business analyst when require (either using automation script or manual).

Contact: Mr. Canh Nguyen
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 11057

 

JOB REQUIREMENTS

  • Education:  Bachelor’s Degree in Computer Science, related discipline, or equivalent; required.
  • 1,2+ years of experience in software testing is required.
  • Fluent English – spoken & written. Or TOEIC similar 500+
  • Familiar with BDD automation testing approach.
  • Willingness to keep responsibility for entitled tasks
  • Excellent verbal and written communication skills with ability to communicate with application users, programmers, and other technical staff.
  • Good at self-organized and detail-oriented.
  • Experience of working in Agile environment.
  • Experience in performance test is a great advantage.

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

IT Business Analyst

Location HCM

JOB DESCRIPTION

  • Gathering and completion of business requirements, conduct cost/benefits analysis
  • Consult business needs, suggest solutions and negotiate with business
  • Active role in definition of IT solutions with business
  • Sole responsibility for small and medium tasks
  • Participation on IT and business projects
  • Participation on system and acceptance testing
  • Create specification documents (business, functional)
  • Cooperate with local and also foreign development teams on delivery
  • Have the knowledge of most business processes  and information systems in the company

Contact: Mr. Canh Nguyen
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 11057

 

JOB REQUIREMENTS

  • 1 year experience on IT / Business analyst position
  • Experience in financial company is a plus
  • Good knowledge and experience with Software development cycle from start to finish
  • Ability to draw process model diagrams
  • Ability to create templates / outputs in unknown areas
  • Have knowledge of SQL databases, UML and modeling tools
  • Practical experience with software development methodologies
  • Expert knowledge of MS Office tools
  • Experience with planning of testing scope and writing of test scenarios
  • Fluent English – both spoken and written
  • Very good analytical skills 
  • Proficient in problem solving
  • Curious, creative, insightful 
  • Results and actions oriented
  • Excellent verbal and written communication skills
  • Open to learn and apply new knowledge
  • Adaptable, dynamic and flexible
  • Hardworking, persistent, highly trustworthy, accurate and loyal
  • Experience with Enterprise Architect
  • UML certification
  • Oracle PL/SQL

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus 
  •  PVI Health Care 
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment. 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist/TL/Sup


WORKING TIME

  • Office Hour

Market Risk Expert

Location HCM-PN

JOB DESCRIPTION

  • Locally implement Group Market Risk Methodologies
  • Locally implement Group Liquidity Risk methodologies
  • Implement local regulations, regulatory requirements into Company policies, procedures
  • Cooperate with Group on Contingency Funding Plans
  • Periodically review Early Warning Indicators
  • Maintain LCR and NSFR Methodology
  • Work closely on implementation of models and methods used in the Treasury Risk System
  • Enhance risk systems based on the requirements
  • Cooperate on mitigation of regulatory gaps
  • Preparation of regular reports for the purposes of the liquidity/market risk and funding management, dynamic balance sheet management and the static asset liability management
  • Preparation of ad hoc analysis related to balance sheet functionalities
  • Preparation of the underlying data and reports for the other departments based on the requests 
  • Participate on the development of Balance Sheet Management strategies and governance.
  • Review of the quality of the data and their reconciliation
  • Prepare material for ALCO 
  • To work closely with the Treasury Front Office awareness and communication of risks and activities.
  • Independently reviewing and analyzing pricing methodologies used within market risk models as part of Stress testing and Value at Risk (VAR)

Contact: Mr. Tri Dong
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - Ext: 15516

 

JOB REQUIREMENTS

  • Previous banking experience in some of these areas:
    • ALM
    • Market Risk
    • Treasury 
  • Or Consultancy in Market Risk
  • Minimum 3 years experience.
  • IT Skills: SQL
  • A team player, able to clearly communicate within Risk department and across the company
  • Strong analytical and problem solving skills
  • Functions well in high pressure environments 
  • Excellent organisational and time management skills 
  • Able to work on own initiative and as part of a team
  • Good communication and presentation skills, fluent in English
  • Drive, ambition
  • Strong goal orientation in oral and written communication
  • Enterpreneurial mindset. ability to take calculated risks and responsibility for own actions
  • Inovative approach – progress through inovations
  • Basel implementation
  • VBA

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Officer


WORKING TIME

  • Office Hour

Account Receivable Specialist

Location HCM-PN

JOB DESCRIPTION

  • Everyday, update all amount collection from Bank to Homer system, and Accounting system correctly.
  • Comparing amount collection between Homer, Bank Statement and Accounting system on timely and correctly and on date.
  • Contact with Bank and other dept. to solve unpaired case with rate amount unpaired / amount collection is 0.05%.
  • Reporting of incoming payments every day.
  • Bookings month-end closing entries of interest income, loans classification and provisions.
  • Responsible for periodical reports submitted CA., including incoming payments, unpaired payments, bank charges, etc.
  • Checking AR journal booked by AR officer:
    • Ensure that any adjustment on Homer has been approved.
    • Ensure that any AR Journal has been approved.
    • Correct if any wrong
  • Combine with other dept. to test Homer new version when have requested.
  • Make ad-hot report which have requested from AR Sup. or CA.
  • Combine with AR staff and other staff.
  • Advise the AR Sup. or CA. to improve AR jobs.

Contact: Mr. Tri Dong - HR
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - EXT: 15516

 

JOB REQUIREMENTS

  • University or College level
  • At least  1 year experience
  • Reporting skills.
  • Accounting skill
  • MS Office skills
  • Results and actions oriented;
  • Confidentiality, careful, truthful, responsibility;
  • Precise, attention to detail;
  • Adaptable, dynamic and flexible;
  • Hardworking, persistent, highly trustworthy, accurate and loyal
  • Accuracy, especially related to number.
  • Solving skill
  • Training
  • Ability to be pro-active
  • Teamwork

 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  •  24/7 Accidental Insurance 
  •  100% Social Insurance Pay 
  •  Meal + Phone Allowance 
  •  Yearly Medical Checkup 
  •  15 Annual Leaves 
  •  Professional and Transparent Working Environment 
  •  Apply Latest Financial Technology in the World


JOB TYPE

  • Permanent


JOB LEVEL

  • Officer


WORKING TIME

  • Shift Hour

Accounting Officer (Service)

Location HCM-PN

JOB DESCRIPTION

  • Check Accounting documents as guidelines
  •  File documents
  •  Package documents before moving to Crown
  •  Look for Accounting documents for Year-end Audit
  •  Receive and check Red Invoice as guidelines
  •  Follow inbox and outbox Accounting dept’s mailings

Contact: Mr. Tri Dong - HR
Email: tri.dl@homecredit.vn
Phone: +84 28 3513 6868 - EXT: 15516

 

JOB REQUIREMENTS

  • Bachelor in Accounting / Banking
  • Excel skill
  • Carefulness
  • Confidential
  • Cooperative and supportive
  • Organization skill
  • Good communication skill
  • Teamwork.
  • Be responsible to complete assigned tasks on time without compromising quality of result
  • Enable to work under  pressure
  • Pro-active
  • Friendly
  • Willing to learn
  • Initiative/ innovative/ flexibility, passion to growth

 

COMPENSATION & BENEFITS

  • Professional and Transparent Working Environment. 
  • Apply Latest Financial Technology in the World.


JOB TYPE

  • Service


JOB LEVEL

  • Officer


WORKING TIME

  • Office Hour

Online Performance Marketing Specialist

Location HCM

JOB DESCRIPTION

  • Establish, implement and measure the effectiveness of mobile app advertising initiatives to drive adoption and engagement of a mobile app.
  • Demonstrate ability to work at the planning level (generating bold and innovative ideas for growth via paid and owned channels) and at the tactical level (managing advertising campaign execution, creating and optimizing campaigns, analyzing traffic data and solving problems).
  • Oversee and continue to improve tracking, attribution, and overall data access to analyze key metrics including cost to acquire, quality of the traffic by source, and return on investment.
  • Build, develop and manage relationship with suppliers, agencies and multiple top mobile ad networks (e.g. Google).
  • Provide complete performance reporting and analysis on all mobile marketing campaigns and take relevant action on insights gained.
  • Collaborate closely with technical, business, and support teams to manage simultaneous time sensitive projects.
  • Demonstrated ability to create innovative new marketing programs and/or partnerships that generate results.
  • Strong time management skills; ability to thrive in a fast paced environment, and to manage multiple, competing priorities simultaneously.
  • Strong analytical skills; bias toward decision making based on data, and high proficiency with Excel and using it to configure, analyze, and present data.
  • Tenacity and sense of urgency; ability to make things happen quickly with teams and partners.
  • Superior verbal and written communications skills with extreme attention to detail.

​Contact: Ms. Thy - HR

Email: thy.lhb@homecredit.vn

Phone: +84 28 3513 6868 – ext: 11076

 

JOB REQUIREMENTS

  • At least 1 year of experience in project management
  • Experience from financial industry (Credit company or bank) in Credit Card/Cash Loans
  • Basic knowledge of financial product development  
  • Business analysis skills; ability to interpret / analyse data and apply this 
  • Good at presentation, negotiation, communication skills in Vietnamese and English both written and spoken 
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Relies on extensive experience and judgment to plan and accomplish goals 
  • Be responsible to complete assigned tasks on time without compromising quality of result is a must have

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Senior CRM Digital Channel Specialist

Location HCM

JOB DESCRIPTION

1. Mobile App function enablement:

  •  Plan, budget, execute, oversee, work closely with relevant cross functions and document all aspects of projects to enable functions on Home Credit Mobile App to achieve target of Mobile App Users & Daily Active Users

2. Marketing Lead & Execution:

  •  Support Line Manager to devise marketing, communication strategy on necessary channels (especially digital channels), execute, monitor, report on performance of marketing activities to achieve assigned KPIs (Mobile App Users, Online Sales Volume…)
  •  Take timely action/ conceptualize campaigns to achieve set KPIs
  •  Implement relevant tracking tools & build reports to understand customer behaviors / Performance of assigned Products/ Projects/ Marketing activities 
  •  Regularly monitor Digital Funnels of Online products and proactively propose solution to improve Conversion Rate across funnels
  •  Other tasks to achieve KPIs assigned by Line Manager

 

​Contact: Ms. Thy - HR

Email: thy.lhb@homecredit.vn

Phone: +84 28 3513 6868 – ext: 11076

 

JOB REQUIREMENTS

  • At least 2 years of experience in Digital Marketing
  • Experience in project management is preferred
  • Experience from financial industry (Credit company or bank) in Credit Card/Cash Loans is preferred
  • Basic knowledge of financial product development  
  • Business analysis skills; ability to interpret / analyse insightful data 
  • Good at presentation, negotiation, communication skills in Vietnamese and English both written and spoken 
  • Relies on extensive experience and judgment to plan and accomplish goals 
  • Be responsible to complete assigned tasks on time without compromising quality of result is a must have

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Senior Data Scientist

Location HCM

JOB DESCRIPTION

  • Development of scoring  functions for risk evaluation and their testing.
  • Preparation of risk inputs for financial models.
  • Improvement  of collections strategies, actively propose changes.
  • Statistical analyses of credit portfolio, stress-testing.
  • Data mining and ad-hoc  analysis.
  • Managing development projects of Risk department.
  • Data mart development and procedures optimizing.
  • Priority for candidate with collection’s operation basic knowledge.

 

Contact: Ms. Trang Le
Email: trang.lhm@homecredit.vn
Phone: +84 28 3513 6868 – Ext: 15514

 

JOB REQUIREMENTS

  • Fluent in English
  • University degree of statistics, mathematics, economy
  • Knowledge of statistical models (logistic regression)
  • Data analysis skills
  • Experience with SAS coding – SAS EM, data step process, SAS makro, Proc SQL,….
  • Practical experience with statistic modeling and data mining in SAS tools (Base, Enterprise Miner) in Marketing or Risk areas 
  • SQL database querries into DWH  and PL/SQL knowledge  
  • MS Office (excel, word, access, PowerPoint,…….)

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Senior Test Automation Engineer

Location HCM

JOB DESCRIPTION

1. Responsibility:

  •  Estimate man-day and provide timeline for automating test scenario.
  •  Do Java coding to automate manual test case either for Web, Mobile, or API.
  •  Prepare test environment, test data, jenkin configuration if require
  •  Communicate with developer, data analyst, business analyst, business user for to write story/scenario to cover requirement as needed.
  •  Run, analyze automation test report then send out to the team
  •  Perform Beta/UAT testing if require.
  •  Report bugs if found any when run automation or perform manual test.
  •  Review regression test scenario and update if any.

2. Mandatory Requirements:

  •  5+ years’ experience playing as Automation Tester position, having experience in developing test automation solutions.
  •  Hand on experiences using technology of Selenium 2.0 (WebDriver, the Page Object Pattern) with Jbehave/Cucumber
  •  Hand on experiences in testing REST/SOAP API using tool like Postman/SOAPUI.
  •  Hand on experiences in automation testing on Mobile using Appium.
  •  Hands on experience with Continuous Integration using Jenkin tool with an understanding of continuous deployment;
  •  Confidence with Java as a development language for automation; Good at using Spring framework is a great advantage.
  •  Solid experience with BDD concept; 
  •  Familiarity with Web Application structures – to be able to write automation abstraction code for web automation (reliant on CSS, JS, and the DOM);
  •  Understanding of manual testing concepts.
  •  Good at oral and written communication skills in English.
  •  Experience of working in as small focused team, enjoying collaborative problem solving and asking for requirement/spec.

3. Optional Requirements:

  •  Experience of working in Agile environment.

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  •  Fluent English – spoken & written
  •  Analytical skills
  •  Experience in SQL, JAVA
  •  Independent

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Senior Test Engineer

Location HCM

JOB DESCRIPTION

  • Direct and/or collaborate with IT Testing Specialist to provide comprehensive test plans in accordance with existing requirements and document results
  • Direct and/or collaborate to estimate man-day and provide timeline for testing.
  • Direct and/or collaborate to prepare test cases in BDD format for application under test including Web app, Mobile app, and API testing.
  • Direct and/or collaborate to perform all phases of testing including functional black-box test, regression and integration testing for continuous delivery.
  • Communicate with developer, data analyst, business analyst and business user for User Acceptance Testing (UAT) when require.
  • Writing SQL queries to conduct back-end testing.
  • Executing automation test script, then analyze test result and send to project team.
  • Create and/or update automation test script, test data, and configure for test run well at all test environments.
  • Support to create data test for business user/business analyst when require (either using automation script or manual.)
  • Develop or specify standards, methods, and procedures to determine product quality or release readiness.
  • Participate in test case design and sprint planning sessions to provide input on functional requirements, product designs, schedules, or potential problems as associated with the test cycle.
  • Determine testing best practices, principals and promote them across the organization.
  • Provide guidance, training, and mentoring for new testing specialist.

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  • Education: Bachelor’s Degree in Computer Science, related discipline, or equivalent; required.
  • 5+ years of experience in software testing is required.
  • 1+ year of experience in coding Java language.
  • Fluent English – spoken & written. Or TOEIC similar 500+
  • Familiar with BDD automation testing approach.
  • Willingness to keep responsibility for entitled tasks
  • Excellent verbal and written communication skills with ability to communicate with application users, programmers, and other technical staff.
  • Good at time management, well organized and detail-oriented.

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Senior Business Analyst

Location HCM

JOB DESCRIPTION

  • Gathering and completion of business requirements, conduct cost/benefits analysis
  • Consult business needs, suggest solutions and negotiate with business
  • Active role in definition of IT solutions with business
  • Sole responsibility for small and medium tasks
  • Participation on IT and business projects
  • Participation on system and acceptance testing
  • Create specification documents (business, functional)
  • Cooperate with local and also foreign development teams on delivery
  • Have the knowledge of most business processes  and information systems in the company
  • Mentor IT Business Analyst

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  • 3 year experience on IT / Business analyst position
  • 2 years experience in financial company
  • Very good knowledge and experience with Software development cycle from start to finish
  • Ability to draw process model diagrams
  • Ability to create templates / outputs in unknown areas
  • Practical experience with SQL databases
  • Practical experience with using of UML and modeling tools
  • Practical experience with software development methodologies
  • Expert knowledge of MS Office tools
  • Experience with planning of testing scope and writing of test scenarios

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Senior Front-end Developer

Location HCM

JOB DESCRIPTION

We are looking for an ambitious and talented Front-end Developer to join our team. You will be a key-person in building the company’s new innovative Web solutions and be a part of Agile team. Your solutions will have a large impact on how we communicate and interact with our existing as well as new customers.

You will be working in office building at Thao Dien in a multi-department, multi-nationality, financial-oriented working environment with friendly, funny and pro-active team members to:

  • Create modern, high performance NodeJS sites from visual designs.
  • Ensure cross-browser, cross-device performance, compatibility and responsiveness.
  • Optimize application for maximum speed and scalability
  • Working closely with Product managers, Designer to better understand requirements and user experience
  • Support Back-end development and troubleshooting.
  • Using your experience, industry knowledge and best practice to develop world class applications
  • Ability to work independently as well as in a team
  • Keep abreast of latest development techniques and security practices

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  • 5+ years of recent experience with HTML, CSS, JS,…
  • Experience with some UI frameworks: Bootstrap, Semantic UI, Material UI, ...
  • Experience with modern CSS tooling like SASS and LESS
  • Strong fundamental knowledge and skill in modern Javascript (ES6)
  • Experience with Node.js and React.js
  • Experience with responsive design technique and front-end optimization techniques
  • Experience with cross-browser development and testing practices.
  • Deep understanding of how to build high-performing software and practical experience with performance analysis and testing.
  • Never stop learning and developing your skills
  • Have a highly team-oriented attitude
  • Are able to work independently with minimal directions
  • Can take ownership of bringing new solutions to market and enhancing the features of existing solutions

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care 
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World
  • Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Senior IT Developer

Location HCM

JOB DESCRIPTION

  • Work with other members of a planning team to develop application software.
  • Work with other members to find out solution for technical issues/problems.
  • Design, implement, test and maintain java application software
  • To take part in software and architectural development activities
  • Contribute in all phases of the development lifecycle
  • Conduct software analysis, programming, testing and debugging
  • Identifying production and non-production application issues
  • Ensure designs are in compliance with specifications
  • Recommend changes to improve established java application processes
  • Develop technical designs for application development
  • Develop efficient application code for java programs
  • Create application documentation
  • Cooperation with Business analysts, Data analysts, Testing team, Open API team. 
  • Communication business and colleagues from other countries.

Contact: Ms. Trang Le - HR
Email: trang.lhm@homecredit.vn
Phone: +84 28 3513 6868 – ext: 15514

 

JOB REQUIREMENTS

  •  BS/MS degree in Computer Science, Engineering or a related subject
  •  Strong experience (minimum 5 years) with Java programming language:
    •  Object Oriented analysis, design and develop using common design patterns. 
    •  Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)
  •  Strong experience (minimum 5 years) in Spring Framework, Strut, Hirbernate, JPA.
  •  Strong experience (minimum 5 years) in webservice: REST, SOAP. 
  •  Strong experience (minimum 5 years) in SQL Server, Oracle.
  •  Familiarity with front-end languages (e.g. HTML, JavaScript/JQuery and CSS)
  •  In-depth understanding of the entire web development process (design, development and deployment)
  •  Excellent analytical and time management skills
  •  Teamwork skills with a problem-solving attitude
  •  Experience with test-driven development
  •  Fluent English – both spoken and written

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Senior Data Scientist - UW Acquisition

Location HCM

JOB DESCRIPTION

Development and maintenance of Underwriting strategies, reporting and technical solutions used in process:

  • Optimization of online and offline Underwriting strategies
  • Segmentation, scorecards maintenance and development.
  • Statistical analysis
  • Communication and problem solving across business departments

Contact: Ms. Thao Tran - HR

Email: thao.ttp5@homecredit.vn

Phone: +84 28 3513 6868 - EXT: 11074

 

JOB REQUIREMENTS

Language:

  • English at least upper intermediate
  • Ability to formulate, explain and discuss topics connected to business area

Experience:

  • Experience in field of credit risk (eg. underwriting, collections, etc.)
  • Advanced use of SQL (procedures, packages, etc.)
  • At least basics of statistical analysis (regression, ANOVA, decision trees, etc.)
  • Experience with statistical software (R, Matlab, SPSS, etc.)

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Tax & SBV Reporting Executive

Location HCM

JOB DESCRIPTION

1. SBV Report

  • Prepare daily, weekly, monthly… SBV report ( type report: electric, sort, hard copy) ->Give full reports, deadline, exactly
  • Update new request  SBV report 
  • Filling and store documents, reports for SBV
  • Find the way how to get data automatically
  • Update new  SBV regulations 

2. Tax Report

  • Daily check of related documents for VAT input and out put
  • Calculate  VAT, WHT, CIT making declaration as Tax regulation  and  tax payment orders
  • Filling and store documents, reports for Tax
  • Update new Tax law, regulations
  • Working to Audit and  inspector of taxes yearly
  • Other unexpected tasks assigned by SBV and Tax report Supervisor/ Manager

3. Dividend payout:

  • Prepare documents to submit to Tax Dept
  • Reconcile  date and  follow the requests  from Tax Dept to get Confirmation for Dividend payout

4. Others: 

  • Assigned by Leader/Manager 


Contact: Ms Van Nguyen - HR
Email: van.ntt2@homecredit.vn
Phone: +84 28 3513 6868 - EXT: 11024

 

JOB REQUIREMENTS

  • University or College degree
  • At least 3 year experience relavant experience in Tax & SBV reporting at Financial company or Bank
  • Good at English & MS Office
  • Administrative writing skills, reporting skills.
  • Careful, truthful, responsibility;
  • Accuracy, especially related to number

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

CRM Analyst

Location HCM

JOB DESCRIPTION

1. Sales results

  • Support business to deliver overall sales results on time and on budget.

2. CRM activities

  • Writing PL SQL scripts and maintaining data reports.
  • Analyze the sales growth potential or fixing issue.
  • Continuously work on improvement of existing CRM processes and establish new ones as the portfolio of clients and products will grow.

 
3. Cash loan products

  • Assist CRM Manager on design and roll-out of direct cash loan product sales.

4. 3rd party products

  • Assist CRM Manager on design and roll-out of 3rd party products sales.

5. Reporting & Control

  • Assist CRM Manager to implement process and measurement for product and client portfolios.

Contact: Ms. Thao Tran
Email: thao.ttp5@homecredit.vn
Phone: +84 28 3513 6868 - EXT: 11074

 

JOB REQUIREMENTS

  • University degree
  • Good knowledge of SQL
  • Intermediate or advanced knowledge of MS Excel
  • Basic programming experience (any language)
  • Minimum 2 years solid experience with reporting & data selections
  • Statistics knowledge, basic experience with building regression models
  • Experience in the same or similar position (dealing with: cross sell, product development, marketing, project management, …) is preferred.
  • Able to summarize and present learnings from the data analysis  to various stakeholders and recommend course of action 
  •  Good knowledge of verbal and written English language 
  • Solid social ability and communication skills
  •  Problem solving and decision making personality
  •  Good communication and presentations skills 

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care 
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World
  • Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Senior Business Analyst

Location HCM

JOB DESCRIPTION

  • Gathering and completion of business requirements
  •  Consult business needs, suggest solutions and negotiate with business
  •  Active role in definition of IT solutions with business
  •  Sole responsibility for small and medium tasks
  •  Participation on IT and business projects
  •  Participation on system and acceptance testing
  •  Create specification documents (business, functional)
  •  Cooperate with local and also foreign development teams on delivery
  •  Have the knowledge of most business processes  and information systems in the company

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  •  3 year experience on IT / Business analyst position
  •  2 years experience in financial company
  •  Very good knowledge and experience with Software development cycle from start to finish
  •  Ability to draw process model diagrams
  •  Ability to create templates / outputs in unknown areas
  •  Practical experience with SQL databases
  •  Practical experience with using of UML and modeling tools
  •  Practical experience with software development methodologies
  •  Expert knowledge of MS Office tools
  •  Experience with planning of testing scope and writing of test scenarios

 

COMPENSATION & BENEFITS

  • Professional working environment
  • 15 annual leaves/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Specialist


WORKING TIME

  • Office hour

Senior IT Data Analyst

Location HCM

JOB DESCRIPTION

  • Data-mining and data analysis
  • Cooperate on development of internally developed applications and core systems (HOMERSELECT, HOMESIS, LOXON, etc.)
  • Create report/data dictionary/data models documentations
  • Provide support during developing, testing and deployment of system changes
  • Data migration and managing data changes 
  • Support of DWH data analysts from business
  • Participation on IT and business projects
  • Project planning.
  • Guild/training other team member for issues relate to data.
  • Cooperate with other departments. 
  • Review/Suggestion& problem solving with issue relate to data and data flows.
  • Managing project and project resource management
  • Project planning and managing project status
  • Following SBV/Audit requirements
  • Data architect and design

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

  • At least 4 years of experience at Data mining 
  • Expert knowledge of Relational database concepts
  • At least 3 year full-time working experience with ORACLE and MS SQL
  • Expert at procedural languages: SQL store procedures for multiple server architectures
  • Expert knowledge of PL/SQL development
  • 3 year full-time experience with database management system (DBMS) Oracle
  • Experience with database / data-mart design
  • Experiences with creating the reports
  • Expert data migration/synchronization/integration
  • Experience with Power Designer
  • Experience in Analyze and Design DB
  • Experience with reporting tools (Oracle BI, …)
  • Experience with DWH
  • Project planning
  • Teamwork management and cooperation
  • Data replication data management strategy

 

COMPENSATION & BENEFITS

  • Extremely Attractive Salary.
  • 13th Salary Fixed and KPI Bonus.
  • AON Health Care.
  • 24/7 Accidental Insurance.
  • 100% Social Insurance Pay.
  • Meal Allowance.
  • Yearly Medical Checkup.
  • 15 Annual Leaves.
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World.
  • Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Data Engineer

Location HCM

JOB DESCRIPTION

  • Build data products and social glue between engineers, scientists, product managers, and other analytics teams across Home Credit
  • Design, build, optimize, launch and support new and existing data models and ETL processes in production
  • Creatively explore how to use data to continually add value to Home Credit. 
  • Translate data questions into flexible methodologies that scale to answer broad problems across the organization.
  • Explore new tech, make your own tool, or find a new way to address an old problem.

Contact: Ms. Thao Tran
Email: thao.ttp5@homecredit.vn
Phone: +84 28 3513 6868 - EXT: 11074

 

JOB REQUIREMENTS

  • 2+ years hands-on experience in SQL and development experience in at least one scripting language (Python preferred)
  • 2+ years experience in custom ETL design, implementation and maintenance schema + design and dimensional data modeling is a must
  • Experience with sourcing and modeling data from application APIs is a must
  • Experience with PostgreSQL or MySQL is a must
  • Experience with agile development is a must
  • Have knowledge in building data pipelines in AWS environment (S3, Lambda, EC2, EMR, RDS, Firehose) is a plus
  • Understanding of MPP/columnar data warehouse solutions (Snowflake, Redshift, BigQuery) is a plus
  • Agile team-based software development tools and best practices (Trello, Jira, Confluence)

 

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • AON Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

IT Testing Specialist

Location HCM

JOB DESCRIPTION

• Provide comprehensive test plans in accordance with existing requirements and document results
• Estimate man-day and provide timeline for testing.
• Preparation of test cases in BDD format for application under test including Web app, Mobile app, and API testing.
• Perform all phases of testing including functional black-box test, regression and integration testing for continuous delivery.
• Communicate with developer, data analyst, business analyst and business user for User Acceptance Testing (UAT) when require.
• Writing SQL queries to conduct back-end testing.
• Executing automation test script, then analyze test result and send to project team.
• Maintenance automation test script, update test data, and configuration for test run on each test environments.
• Support to create data test for business user/business analyst when require (either using automation script or manual.)

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11057

 

JOB REQUIREMENTS

• Education:  Bachelor’s Degree in Computer Science, related discipline, or equivalent; required.
• 1,2+ years of experience in software testing is required.
• Fluent English – spoken & written. Or TOEIC similar 500+
• Familiar with BDD automation testing approach.
• Willingness to keep responsibility for entitled tasks
• Excellent verbal and written communication skills with ability to communicate with application users, programmers, and other technical staff.
• Good at self-organized and detail-oriented.

 

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • AON Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Professional


WORKING TIME

  • Office hour

IT Mobile Developer - IOS

Location HCM

JOB DESCRIPTION

We are looking for an ambitious and talented Mobile Developer (iOS) to join our team. You will be a key-person in building the company’s new innovative Mobile App solutions. Home Credit is an important factor for millions of families in financing vehicles, consumer durables, credit cards and cash loans. Your solutions will have a large impact on how we communicate and interact with our existing as well as new customers.

You will be working in a peaceful and fantastic office building at Thao Dien in a multi-department, multi-nationality, financial-oriented working environment with friendly, funny and pro-active team members to:

•Develop fully responsive, user-friendly, feature-rich and modern mobile applications using iOS
•Integrate mobile applications with third-party systems
•Work closely with outsourcing partners in developing our mobile applications
•Perform coding and unit testing, build scripts, and solve technical problems.
•Review product’s code
•Communicate and coordinate effectively in English with other developers and managers to ensure optimal progress towards our goals
•Meet project milestones and timely release of software according to scheduled plans

Contact: Mr. Canh - HR
Email: canh.nt@homecredit.vn
Phone:  +84 28 3513 6868 – ext: 11057

JOB REQUIREMENTS

Minimum 5 years of programming profession
Minimum 3 years of mobile development
Minimum 1 year of Swift development
•Proven development experience in mobile app development
•Knowledge of UI elements & layout, basic animation techniques
•Solid understanding of the full mobile development life cycle
•Experience in auto layout, push notification
•Experience in working with Server Side using REST and, SOAP
•Good English communication

 

COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • AON Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

Credit Card Officer/04

Location HCM

 JOB DESCRIPTION

  • Consult and answer clients’ inquiries or complaints assigned by Team Leader
  • Follow and compliance the process/procedure of Call Center, Company
  • Resolve customers inquiries and complaints on card activation, card replacements and other related cards & statement activities
  • Participate in development of product and card service project
  • Participate in system  setting and testing Manage Customer experience and quality framework of cards operation
  • Other tasks assigned by Call Center team leader/ Call Center Manager

Contact: Mr Dung - HR
Email: dung.lt5@homecredit.vn
Phone: +84 28 3513 6868 – ext: 11013

 

JOB REQUIREMENTS

  • Deep knowledge of Card operations 
  • Good knowledge of credit card system and processes 
  • Effective Communication 
  • Computer (Word/ Excel) 
  • Team work
  • Training and Couching
  • Willing to work on shift

COMPENSATION & BENEFITS

  • Professional working environment
  • Annual leave: 15 days/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Shift work

SALES ASSISTANT/100

Location All Region

JOB DESCRIPTION

  • Contact customers proactively , introduce financial products of Home Credit to customers and dealers
  • Guide the customer to complete the financial contract.
  • Work with the departments to solve customer complaints quickly
  • Monitoring debt reports, and report to Distric Sales Manager about daily performance results
  • Meet target as requirement from time to time
  • Implement and complete other duties which are required by Business Department and Managers

 

JOB REQUIREMENTS

  • Male/Female with good looks
  • Graduate from Intermedidate school or higher
  • Knowledge of sales and customer care
  • Confident, dynamic, good comunication, and teamwork
  • Passion in business and desire good income
  • Basic computer skill

 

COMPENSATION & BENEFITS

  • Income = Basic Salary + bonus
  • Qualified candidates wil be join professional training courses of the company
  • Professional environment with good opportunity for your development
  • Benefits: Social Insurance, Health Insurance, Unemployment Insurance, 24/24 accident insurance
  • Annual leave: 15 days/year


JOB TYPE

  • Permanent


JOB LEVEL

  • Officer


WORKING TIME

  • Office hour

JUNIOR COLLECTION CALL CENTER/50

Location Hồ Chí Minh

JOB DESCRIPTION

  • Make call to remind  late payment clients.Make collection calls for late payment clients, persuade clients come to company to pay money immediately.
  • Follow the collection call process and do all the tasks which Team leader distributed.   
  • Report to Team leader total collection calls were called at the end of the day.
  • Note event client's new information and special cases of late payment clients.

 

JOB REQUIREMENTS

  • From high school level
  • Working experience in customer service required.
  • PC skills (MS Windows, MS Office etc.);
  • Persuasion skills.
  • Good verbal communication skills.

 

COMPENSATION & BENEFITS

  • Professional working environment
  • Annual leave: 15 days/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Shift work

FIELD COLLECTOR /12

Location All Region

JOB DESCRIPTION

  • Collect money from customer on time.
  • Submit money to company as processes
  • Come to Post Office or Bank to receive instalment money from customer.
  • Report to Payment Processing officer about the money collection.
  • Working on field.

 

JOB REQUIREMENTS

  • From high school level.
  • At least 2 year experience
  • Administrative skills, reporting skills.
  • Hardworking, persistent, highly trustworthy, accurate and loyal
  • Adaptable, dynamic and flexible.

 

COMPENSATION & BENEFITS

  • Professional working environment
  • Annual leave: 15 days/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Office hour

OUTBOUND OPERATOR/10

Location Ho Chi Minh

JOB DESCRIPTION

  • Making phone call through the following Customer contact list as advised.  
  • Introduce financial products of Home Credit to customers and dealers.
  • To answer the client’s queries and to handle their objections

 

JOB REQUIREMENTS

  • From Intermedidate school level
  • Working experience in customer service required.
  • PC skills (MS Windows, MS Office etc.);
  • Reporting skills.
  • Persuasion skills.

 

COMPENSATION & BENEFITS

  • Professional working environment
  • Annual leave: 15 days/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Shift work

TELESALES OPERATOR /20

Location HCM

JOB DESCRIPTION

  • To regularly get client data Team Leader or Management member
  • To make the telephone calls to clients given to introduce Home Credit Cash Loan product 
  • To answer the client’s queries and to handle their objections
  • To persuade and motivate clients to buy Home Credit products
  • Based on client’s agreement to buy, set up the appointment with them for SAs/VNPOSTs to visit and meet clients and complete application set of paper
  • To report Team Leader the appointments for her to assign to SAs/VNPOSTs
  • To record and to daily report Team Leader or Supervisor the call activities
  • To hit the daily, weekly, monthly targets agreed
  • Working time: Flexible shift work from 07:00 to 20:00

 

JOB REQUIREMENTS

  • From Intermedidate school level
  • Working experience in Call Center  or Customer Service 
  • PC skills (MS Windows, MS Office etc.);
  • Telephone skill

 

COMPENSATION & BENEFITS

  • Professional working environment
  • Annual leave: 15 days/year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up


JOB TYPE

  • Permanent


JOB LEVEL

  • Staff


WORKING TIME

  • Shift work